Delivery Options

IMPORTANT NOTE:

All stock orders received on a weekday before 2.30pm (for courier services) will be sent out the same day. Orders received after these times will be sent out the next working day (Monday to Friday). Orders placed over the weekend are despatched on a Monday.

If you require your battery by a specific date, we always recommend choosing either the Special delivery or courier delivery options when you place your order, as these are the only deliveries guaranteed by specific dates. Recorded delivery is also a good option as this is more secure than standard post.

If an item is sent out by 1st class recorded delivery then it usually delivered the next day, but sometimes can take a day or 2 longer depending on the postal system.  These can be tracked via the Royal Mail website easily.  Items sent via DPD courier will be delivered next day by 3pm (apart from the Highlands and Islands which will take 2 days to deliver).  If you are not in the sign for it the driver will leave a card so you can re-arrange delivery. On the rare occassions a parcel is not delivered, it usually because a full address is not given, or if the customer is not in and does not ring to re-arrange delivery.  If you give us your mobile telephone number at the time of ordering, DPD will text you earlier in the day to give you an estimate on delivery time.

2nd Class recorded post is a cheap alternative whilst still being secure in that a signature is required for delivery, but even though we will despatch you order the same day, it can sometimes up to a week to arrive to you. So if you are in a hurry, this is not the option for you.

Please be assured that in 99.9% of cases all standard post items will reach their destination within 24 hours, but we have had the odd situation whereby a customer urgently requires a battery by a specific date, and only chose the standard post service, and the parcel did not arrive on time. In these cases we cannot be held responsible to the speed of the royal mail, as in each of these cases the batteries were sent out by us the same day as the order was received.

To sum up....if you are a hurry.... best to choose either, Special Delivery, DPD. If speed not so much of the essence but need a quick back up service if all goes wrong then choose 1st class recorded post! We will always do our utmost to get your battery to you on time, but occassionally the messenger doesn't always make it!

Thank you for your understanding